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Terms and Conditions



A deposit of 50% must be paid at time of reservation. The remaining balance is due April 31st, 2020.



45 days or more prior to arrival - Full refund, less deposit.
44-30 days prior to arrival - 50% refund.
29-0 days prior to arrival - No refund


Cancellations will be effective the day you’re written or e-mail notice is received.


Please note that even if you do not attend, rooms are reserved for your use.  Even if you do not attend, refunds will not be granted within 29 days of the event under any circumstances.




JEM Retreats and/or their agents, act only as agents for the Resort.  Airlines, bus companies, owners, contractors or any other suppliers providing accommodations, transportation, sightseeing arrangements or any other services, and all confirmations, tickets, vouchers, discounted transfers or coupons issued JEM Retreats, are made under the express condition that JEM Retreats shall not be liable or responsible for any loss, injury, accident, delay, irregularity, inconvenience or damage to you or those traveling with you or from any cause beyond JEM Retreats's  control, including but not limited to, defects in vehicles, breakdown in equipment, strikes, theft, cancellations or changes in itineraries or schedules, etc.  Any and all disputes shall be decided in a court of law in the local area of JEM Retreats.


JEM Retreats may use your photograph(s) or video image(s) for promotional purposes without limitation. You explicitly release JEM Retreats from any loss, liability, and claims or expense arising from the broadcast, distribution, sale or use of your voice, picture or likeness.




JEM Retreats strongly recommends purchase of travel insurance to protect your travel plans.

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